In efforts to improve customer service, Nissan Malaysia (ETCM) recenty announced the new Nissan Retail Concept (NRC). This NRC initiative follows the Nissan global brand experience concept.
The first Nissan NRC in this country is operated by Nikaijaya Resource. What does it mean to be an NRC? The Nissan Retail Concept offers an improved customer experience and journey of the Nissan brand. The new exterior with its iconic red Nissan tablet signage provides a bold impression, while the exciting ‘Nissan Drive’ sales and consultation areas greet customers with warmth and comfort.
Speaking for Nissan Malaysia, the Sales and Marketing Director Chris Tan said, “The Nissan Retail Concept (NRC) adapts to the latest ways of our business environment and it represents our commitment in providing our customers with a high quality experience from the minute they arrive.”
A public preview of the first NRC alongside a test drive campaign was held last week at the newest Nissan Retail concept deallership. Visitors got a chance to test drive the recently-introduced all-electric Nissan LEAF, available Nissan models and receive special deals on purchase.
The first Nissan Retail Concept covers a total built-up area of 6,556 square feet and has ample customer parking, a fleet of test drive vehicles and displays up to 5 Nissan models. Additional facilities such as a café-styled modern customer lounge, Wi-Fi and a kids’ corner.
Drop by the new NRC Nikajaya Resource and step into the world of Nissan, like never before. The first NRC is located at 923A, Jalan Melor, Kampung Sungai Kayu Ara, after Damansara Toll Plaza in the heart of the capital city. For appointments, contact the general line at 03-7733 8388. The business hours follow:
Monday – Friday: 9.30am – 6.30pm, Saturday: 9.30am – 6.00pm, and Sunday and Public Holiday: 9.30am – 5pm.
Nissan Malaysia is also pledging to increase its dealership count to bring up the Nissan brand. Interested parties are encouraged to send their resumes to the Dealer Office at firstname.lastname@example.org or call 03-4047 8621 for registration.