Accidents are a common thing in Malaysia, particularly with the growing numbers of vehicles on the road. Due to the quality of cars manufactured locally, predominantly local makes, accidents often turned fatal in a blink of an eye. Browse the Net for local accident pictures involving local makes, most of the time you couldn't even recognize it. According to the Road Transport Department (RTD) statistics, there were 533,875 road accidents in the year prior and of the numbers, 6,740 cases were fatal.
On the local front, the RTD is working closely with several Corporations to initiate frequent road safety campaigns to remind motorists on safety awareness, especially during festive occasions. For some reasons, Malaysian motorists need constant reminders about road safety from time to time.
In this guide, we’ll share with our readers on what to do if you’re involved in an accident or come across a collision. Firstly, remain calm and stop the car completely. Before you exit the vehicle, remember to switch on the hazard lights especially if you’re in the middle of a busy traffic. If it’s in the middle of the night, it’s advisable to wear something bright or visible to allow others to see you.
Next, calmly request the other driver to switch off the engine of his car and exit car. Both of you should then evaluate the cars and seriousness of the collision. Of course, make sure that everybody’s safe and uninjured. After the initial step, exchange relevant information with one another and take photos of the collision. There are two solutions up to this point, settle between yourselves or call the police, report and claim insurance for the damages. If there are people injured on the scene, you should call the police or a nearest hospital immediately.
Beware of ‘Vultures’ or miscellaneous tow truck people who miraculously appear on the scene! These 'vultures' will descent upon you literally like vultures, offering to tow your car to a nearest workshop or police station. Don’t ever fall prey to these vultures as it might cost you an arm or a leg for the towing service and repairs. In some reported cases, these vultures rob their cisstomers clean. Most cars these days are covered by insurance and even manufacturer’s breakdown or road assist service. The numbers provided on your windscreen stickers are the numbers you should have in your phone’s contact list. If you faced a typical harassing vulture, simply tell the 'vulture' you don’t require any assistance and you’ve already called your mechanic or assistance. Do not ever get into a heated conversation with these vultures as they're gangsters or ruffians. and the whole situation could turn out to be a disadvantage for you.
If you’ve made a police call, wait for a patrol car and explain to the officers what happened as soon as they arrive. Usually, the offender will get a fine for causing the accident. In developed countries, you get a fine and license points deduction. After the initial survey by the police and the cars being towed to the nearest station, both owners are required to put down details of the accident and make a police report for insurance claims. Once a report has been generated, the victim usually claims the insurance of the offender for damage repairs. Thereafter, the offender will not have NCB (Non-claim Bonus) on their next annual insurance renewal. Before leaving the station, check and verify police report and make sure to inform the insurance company. The insurance firm will need a copy of the police report to process payment for the damage repairs. It usually takes about 2 weeks or faster for insurance claims, depending on the insurance company's policies. The workshop that does the repairs is usually appointed by the insurance company. In all, it could eat up to a month before you'd see your car again.
Note: Towing costs to station and workshop are always the responsibility of the owner; it’s advisable to negotiate. However, towing could be complimentary if it’s provided by the manufacturer’s road assist service. Check with your manufacturer for road assist service, if necessary.