As the MCO enters its fourth week, everyone is getting restless to resume normal lives. The automotive industry is eager to get back on track following a recent announcement by the Government on specific business operations. Several major Automotive brands have made announcements on resuming operations, particularly in after sales and servicing. Ongoing efforts to assist customers are well undeway since the early days of the MCO by utilizing a chatbot or whatsapp messenger and official webpages.
Toyota Malaysia resumes service operations
Toyota has followed the MCO regulations by announcing its service centers to operate at selected outlets.The outlets will operate for emergency and urgent service requirements only, at minimum capacity.
Customers are advised that the services are by appointment only. Customers will have to contact the respective nearest service center to confirm if the services centers are in operations and to secure suitable appointments before visiting the centers. Social distancing and other mandatory regulations are required at service centers.
With regards to vehicles purchase and existing warranty, there will be a 30-day extension calculated from the last day of the MCO.
Proton does its bid to combat the outbreak
The National carmakers have delivered 8,000 units of face shields to the frontlines. First shipment has gone out to the East coast States of the country. Production of the face shields is ongoing at its plant in Shah Alam. The process began with designing and testing prototypes and getting feedback from end users to ensure the final product met their needs. At the same time, the project team had to plan for a production line that was both safe and efficient to meet the regulations
According to Proton, up to 3,000 units can be produced in a single day. The brand plans to take approximately 20 days to produce the 60,000 units for the frontlines.
In related news, Proton announced that the company loaned 50 units of the X70 to the health ministry.
Nissan Malaysia mobilizes virtual showroom
Nissan Malaysia has started its virtual showroom on its official webpage where consumers can browse available Nissan models and latest promotions. The website has been further enhanced, enabling consumers to submit an online form for further sales enquiries or request for vehicle bookings with a few simple clicks. After submission, a sales personnel will be in touch within a day.
Remalt Malaysia offers Relax option for customers
Renault has introduced the ‘Renault Relax’ campaign with additional savings for customers at the height of the MCO. This campaign offers savings to customers on tyres and batteries. Prior to this, Renault has announced the E-Store on its official webpage to assist customers.
The Renault tyre deal is valid for Captur and Fluence owners. Customers who make a ‘lock-in’ fee of RM100 from 15 April to 15 May will be able to secure the promotional price of RM345 per tyre for 25 percent savings. Orders can be made online via the E-Store or calling in, from now until 15 August. Once locked in,
fee will be deducted from the total invoice at the point of redemption and payment. The promotion applies only to ContiEco Contact 5 205/55R17 tyres. Limited stocks are available on a first come, first served basis. Free tyre balancing is part of the deal, as well.
For batteries, there’s a 10 percent discount for all customers during the campaign period. The battery deal applies only to Atlas BX batteries, and it’ll last until 30 June.